Key Responsibilities:
Working within the Finance Team responsible for the management of Customer Contracts, Projects and Billings.
Setting up all new contracts into ARR Database within agreed timeframes
Monitoring upcoming contract renewal for invoicing – working with internal technical departments (Customer Success & Support) for updates to contracts and entitlements as part of renewal process.
Responding on a timely basis to queries relating to support, renewals and Installed Base queries.
Creating and billing Sales Orders in line with AMCS Group policy in various regions and liaising with both Sales and Financial teams to guarantee compliance and accuracy.
Report preparation, timely billing of sales orders and subscriptions to month end deadlines.
Maintaining and updating the customer contract database (ARR Database)
Report preparation of monthly ARR movements including new, up-sell, down-sell and churned contracts
Responding to internal and external customer queries and escalating as required.
Weekly reporting on order management and order backlog issues
Liaising with the Accounts Receivables team regarding collection issues
Active involvement in projects as required across the various finance functions
Help onboard and train team members
This role will be based in Cebu & work closely with the wider team in Ireland
Desired Skills and Experience:
At least 3 years’ experience in a busy financial environment
Comfortable with Microsoft Excel
Ability to (google) translate foreign language contracts
Exposure and experience using Financial ERP’s; NetSuite, Salesforce, Oracle, SAP etc
Be self-motivated and highly organized, with the ability to multi-task and prioritize work
Excellent communication and interpersonal skills
Personal Qualities:
Have a positive, enthusiastic, can-do attitude
Excellent attention to detail
Work well as part of a team
Be flexible in their approach to work